Welcome to Senior Benefits Support. By accessing this website or using our services, you agree to the following Terms of Use.
1. Services Provided
Senior Benefits Support provides guidance and educational support to help families understand and use Medicare Advantage plan benefits.
Our services include:
- Reviewing plan information
- Organizing available benefits
- Providing written summaries and guidance
- Offering follow-up support related to the initial service
We do not provide insurance enrollment services, plan recommendations, or medical advice.
2. Not Insurance or Medical Advice
The information provided is for general informational and educational purposes only.
We are not:
- An insurance company
- A licensed insurance agent or broker
- A healthcare provider
Nothing in our service should be considered:
- Medical advice
- Insurance advice
- Legal advice
You should consult appropriate professionals for decisions related to healthcare or insurance coverage.
3. Client Responsibilities
By using our services, you agree to:
- Provide accurate and complete information to the best of your ability
- Have permission to act on behalf of the Medicare plan member
- Use the information provided at your own discretion
We are not responsible for decisions made based on the information provided.
4. Scope of Service
Our service includes a one-time benefits review and up to 30 days of follow-up support related to the initial setup.
Support is primarily provided via email. Phone support may be provided at our discretion.
Requests outside the scope of the initial service may require additional fees or a separate agreement.
5. Payment and Refunds
All services are provided for a one-time fee as listed at checkout.
Due to the nature of the service (time-based and customized work), payments are non-refundable once work has begun.
6. No Guarantees
While we aim to provide accurate and helpful information, we do not guarantee:
- Availability of specific benefits
- Eligibility for services or programs
- Outcomes or results from using plan benefits
Plan details may change and vary by provider.
7. Third-Party Services
We may rely on third-party services to operate our business, including:
- Stripe (payment processing)
- Google Workspace (email communication)
- Website hosting and analytics tools
We are not responsible for the practices or performance of these third parties.
8. Privacy
Your use of our services is also governed by our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, Senior Benefits Support shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use of our services
- Reliance on information provided
- Delays or interruptions in service
10. Termination
We reserve the right to refuse or terminate service at our discretion if:
- Information provided is incomplete or misleading
- Requests fall outside the scope of service
- Communication becomes inappropriate or abusive
11. Changes to Terms
We may update these Terms of Use at any time. Updates will be posted on this page with a revised date.
12. Governing Law
These Terms are governed by the laws of the State of Mississippi, without regard to conflict of law principles.
13. Contact Information
If you have questions about these Terms, please contact:
Senior Benefits Support
Email:
hello@seniorbenefitssupport.com
